Manchester Music Mooch

Last updated: 04/11/2025
Contact: hello@manchestermusicmooch.com

1. Overview

This Privacy Policy explains how Manchester Music Mooch (“we”, “our”, “us”) collects, uses, and protects your information when you use our mobile app and website.

We are committed to transparency and compliance with Google Play requirements and applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

This policy applies only to our actions and your use of our app and website. It does not apply to any third-party websites or services you may access via links from our platform.

2. Definitions & Interpretation

“Personal information” means any data that can identify an individual directly or indirectly.
“Device and usage data” means information automatically collected about how the app or website is accessed and used (e.g. device type, IP address, OS, browser type, app version).
“Cookies” are small text files stored on your device that help websites and apps function or collect analytics.
“Data Protection Laws” refers to all applicable UK privacy laws, including the UK GDPR and Data Protection Act 2018.
“You” or “User” refers to any person accessing or using our services.

3. Information We Collect

We may collect and process the following types of data when you use our services:

A. Data you provide to us

Name, email address, or social media handle (when submitting listings, feedback, or subscribing to updates).
Any voluntary content (e.g. event submissions, reviews, or survey responses).

B. Data collected automatically

Device type, operating system, browser type, and app version.
IP address, time zone, referring URL, session duration, and usage patterns.
Approximate location (city-level), if enabled, to display nearby music events.
Crash logs or performance metrics (via Google Firebase / Analytics).

C. Cookies and similar technologies

We use cookies on our website to improve user experience and functionality.
Categories include:
Strictly Necessary Cookies – essential for site operation.
Analytical / Performance Cookies – collect anonymised usage data to improve our services.
You can manage or disable cookies in your browser settings.

4. How We Use Your Information

We use the collected information to:

Provide, operate, and maintain our services.
Improve performance, reliability, and user experience.
We will communicate with you (if you contact us or opt in for updates).
Ensure compliance with safety and security standards.
Analyse anonymised data for app improvements and reporting.
We process your personal data only where we have a lawful basis — typically consent, contractual necessity, or legitimate interests (for the purpose of service improvement or security).
You have the right to object to processing based on legitimate interests.
We do not sell or rent personal data to third parties.

5. Third-Party Services

Our app and website may use trusted third-party providers for functionality, analytics, or communication, such as:
Google Analytics / Firebase – anonymised usage data.
Mailchimp – optional newsletter sign-up.
Cloudflare, WordPress, or similar – hosting and security.
Each provider acts under a data processing agreement and processes information only on our instructions, in compliance with the UK GDPR and Google Play rules.
You can learn more about Google’s data practices here: Google Privacy Policy.

6. Data Sharing & Retention

We only share data with the trusted service providers listed above, under binding data-processing agreements.
We retain personal data only for as long as necessary to provide our services or as required by law.
Anonymous analytics data may be retained longer for statistical purposes.
Business transfers
If Manchester Music Mooch undergoes a business change (e.g. merger, acquisition, or sale), your data may be transferred to the new owner.
Any successor entity will continue to handle your data under the same terms as this policy.

7. Children’s Privacy

Our app and website are not directed at children under 13.
We do not knowingly collect personal data from children.
If we learn that such data has been collected, it will be deleted promptly.

8. Your Rights

Under UK data-protection law, you have the right to:
Access a copy of your personal data.
Request correction of inaccurate data.
Request erasure of your data (“right to be forgotten”).
Object to processing based on legitimate interests.
Request restriction of processing in certain circumstances.
Request data portability (to transfer your data elsewhere).
Withdraw consent (where applicable).
Lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.
To exercise any of these rights, please contact us at hello@manchestermusicmooch.com.

9. Security

We use secure hosting, HTTPS encryption, and password-protected systems to protect your information.
However, no online transmission is entirely secure, and users should exercise caution when submitting data online.

10. Changes to This Policy

We may update this policy periodically.
Updated versions will be published on our website and within the app, with the “last updated” date shown above.
Significant changes will be notified where required by law.

11. Governing Law & Jurisdiction

This policy is governed by the laws of England and Wales.
Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the English courts.